Larger hotels offer more promotion prospects. Welcome guests in a polite and friendly manner; Perform check-in quickly and efficiently, according to the Hotel Standards; To be familiar with the walk-in guest procedures. More Information . Qualifications Summary: For Hotel Receptionist roles, a high school diploma is often the only requirement. He or she has to perform the administration tasks as well. Hotel Receptionist Jobs Salary Information. You will need to be a professional person with a mature attitude and depending on the hotel you could be required to work a shift system including nights. Receptionist roles vary by industry and organization, but a high school diploma is the standard minimum educational requirement. The hotel receptionist is typically the first hotel employee guests encounter when they arrive at a hotel, so easy conversationalists with a welcoming, courteous manner will help set the right tone in this role. Register guests and take payments. Brush up on the latest Office technology, a 5 star front desk receptionist must be able to operate a variety of equipment and systems such as a hotel property management system. Assume responsibility for the security of room keys. Some employers will prefer you to have a good general education, with GCSEs and IT skills. 4. Any vocational qualifications in tourism, hospitality and admin are well worth mentioning, too. As one of the leading course providers and most renowned e-learning specialists online, we’re dedicated to giving you the best educational experience possible. The Level 3 qualification covers maintain a healthy, safe and secure working environment, supervise customer service, supervise staff training, principles of supervising and leading teams, resource management in the front office area, supervise front office operations, supervising cash handling operations. Hotel receptionists have to be good administrators, but - most importantly - they have to be ambassadors for the hotel. Retrouvez sur la fiche métier réceptionniste toutes les informations utiles sur ce travail : Salaire, études, formation, rôle, description du poste réceptionniste, les qualités et compétences requises pour travailler en tant que réceptionniste. Receptionist Job Requirements. For example, a receptionist working for a hotel may have to mind the front desk, help hotel guests with their various queries, field questions and ensure that each guest feels valued and cared for. As you progress through each lesson you will learn how to become a skilled receptionist in today’s technology-based offices. We are currently looking for a Male Hotel Receptionist for one of our properties. IT skills such as word processing, and the ability to use the internet and email may also be helpful. You may not need any formal qualifications to apply directly for work as a receptionist. A Hotel Receptionist is the one who has the responsibility to oversee the function related to dealing with guests on a daily basis. Fiche métier Réceptionniste. Dental/Medical Receptionist Dental and medical receptionists work in doctors' or dental surgeries, hospitals, or private clinics. Il accueille le client en lui présentant les chambres disponibles, en l’informant sur le prix, l’équipement sanitaire, le téléphone, etc. A receptionist is a professional involved in various clerical and administrative duties such as operating the multi phone line systems, directing the client calls to the respective departments, greeting the visitors to the organization and providing essential information to the visitors etc. A receptionist is a front desk officer in charge of receiving visitors and customers entering the organization. Only shortlisted and qualified applicants will be contacted by the HR Department. You may also include soft skills and personality traits that you envision for a successful hire. Hotel Front Desk Receptionist qualifications and skills. Decide what sector you want to work in. What Does a Hotel Receptionist Do? The average level of qualifications held is rising across all occupations, so gaining the best qualifications could be beneficial. Tasks typically involve checking in and checking out guests, taking reservations, and answering any questions guests may have. Video Hotel Receptionist Job Description. Welcome, all guests to the hotel. What it takes Skills and knowledge. Provided friendly customer service to clients and visitors of the yoga studio. Hotel Receptionist: Front Office Hotel Management Certificate - - Endorsed Level 2 Front Office Certificate from awarding organisation Training Qualifications UK (TQUK). Qualifications - Give a brief overview of your academic background, particularly English, IT and languages qualifications. A hotel receptionist job can fetch a starting salary of between £12,500 and £14,500 per year, while front desk managers can expect to earn up to £23,000 a year. 2 years experience as a Receptionist within a Hotel A hotel in Rustenburg is looking for the expertise of a suitable front office person to provide an efficient Reception and Reservations service. This is the first section listed on a receptionist resume and must sum up skills in five to six bullet points. Next, outline the required and preferred skills for your position. Hotel Receptionist Job Description Sample. Hotel receptionists do not need a high level of qualifications, with many employers seeking GCSE grades in subjects like English and Maths to demonstrate communication and numeracy skills. You do not require any formal training to become a Receptionist. Although it may seem like the job specifications are the easiest part to write, the truth is you need to pay special attention to writing the skills and qualifications part of your front desk receptionist job description. You could also move into different areas of hotel work such as sales, human resources or events and banqueting services. He or she has the duty to offer valuable information regarding accommodation and services. Dans le cas de groupes, il assure la répartition des chambres en accord avec le chef de groupe.. Une fois le client installé, il effectue un travail de relations publiques. Our online courses offer you the opportunity to study 24/7 wherever you are in the world. Related jobs: Administration Officer Āpiha Whakahaere Mahi. Research the various job duties and education requirements, and find out how to become employed in office work. Answer guest queries and handle complaints. It is the hotel receptionist's job to make guests feel welcome, to check them in and out efficiently, and to deal professionally with enquiries, face to face and by phone, fax or email. A hotel receptionist wears many hats from dealing with guests coming to stay at the hotel, checking them in, dealing with any queries they may have during the time of their stay and also dealing with telephone queries and bookings. The summary of qualifications section of a Receptionist Resume outlines the transferable skills and abilities of a person as reflected in his /her personality or employment history. They’re also tasked with managing reservations and checking out guests. This is an Endorsed Hotel Receptionist Front Office Management by one of the leading awarding body TQUK. You may not need any formal qualifications to start work as a receptionist, although some employers will prefer you to have GCSEs, particularly in English and maths. However, there is some further training that can be undertaken to increase a candidate’s chances of gaining employment and progressing within the industry. What do I need to do to become a receptionist? Update guest information on the company’s computer system. You could move on to posts such as shift leader, supervisor and head receptionist. Assisted yoga students with mat placement and helped them set up equipment for TRX and Barre classes. Hotel receptionist qualifications. A qualification such as the Certificate IV in Business Administration (BSB40515) may develop your skills and improve your understanding of various roles within the business administration section. Hotel front desk employees (also known as guest services employees) are responsible for making sure each guest has a pleasant experience at a hotel. This Hotel Receptionist Training will help you obtain the basic office skills necessary to perform professionally and efficiently the daily tasks required of a receptionist. The Hotel Receptionist course will set you up with the appropriate qualifications and experience needed for the job and is ideal for both beginners and those currently working as a hotel receptionist. A combination of skills, including good communication, organization and customer-service abilities, is often required. You can find out more about becoming a receptionist in hospitality from the Hospitality Guild. Hotel receptionist PERSONAL SUMMARY A courteous, polite and well spoken hotel receptionist who is highly efficient and has excellent organisational skills. Core skills section. Possessing a good team spirit, deadline orientated and having a passion for providing the highest standards of hospitality and service to guests. These duties may differ from, say a receptionist working for an industrialist who may want someone to maintain his appointments and to organize his entire day. However, some job openings may need post-school certifications too in Hospitality, Tourism, Business Administration, or Culinary fields. Receptionist As A Career Path. To be good at performing the duties of a receptionist, certain skills and qualities are needed. Top 12 Receptionist Skills to be good on the Job. Receptionists work for both large hotel chains or smaller, private facilities. A receptionist is a person whose job is to receive or greet guests, visitors, patients or clients at a hotel, restaurant, company or other organization.. A receptionist checks names in a register at a mailroom. With further qualifications or experience you might move into management. Further information. Get the right Hotel receptionist job with company ratings & salaries. Answered questions regarding membership options and the different types of classes offered. Hotel/Motel Receptionist Hotel and motel receptionists greet and assist guests. A hotel receptionist is a trained staff whose duties include welcoming guests to the hotel, making reservations for them and attending to their other needs that are instrumental to their comfort during their stay at the hotel. A hotel receptionist, also sometimes called a hotel desk clerk, is a person who works at the front desk of a hotel, greeting and assisting guests.Receptionists are typically responsible for everything from helping people make reservations to managing available rooms, issuing room keys, and solving any problems that may arise during the course of a stay. Le réceptionniste propose différents services aux clients. Hotel Receptionist, 2015-2016 Hyatt, Washington, DC. Receptionist May 2016 – May 2019 Zen Yoga Studio Jacksonville, Florida. By Staff Writer Last Updated Mar 29, 2020 3:27:41 AM ET. * Ensure that you are at all times well acquainted with all of the hotel's tariffs and special offers, as well as with all facilities available to the guest. Learn the steps for becoming a receptionist. For instance, to work in a skincare centre you will need a relevant beauty qualification. The duty includes checking in and out guests. Responsibilities. What Are the Qualifications for a Receptionist? 3,478 open jobs for Hotel receptionist. Front Desk Receptionist Job Specifications. Relevant Hotel Reception Experience: Provide information about your working history in reverse chronological order (most recent first). The Level 1 Certificate in Reception Services is for candidates who want to begin … This may include education, previous job experience, certifications and technical skills. As I mentioned, hotel receptionist jobs can be quite competitive. 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