I purchased a Steelcase Think chair. Great guys to work with and high quality workmanship! However, within a few minutes, the chair was assembled and ready for sitting. It arrived yesterday in excellent condition. It took about 30 minutes to assemble. With over 7 million sold, our most admired and recognized work chair still sets the benchmark for ergonomic comfort more than 20 … I had originally ordered a Leap from Crandall which was excellent quality but just didn't work for me. It came nicely packaged and seems brand new to me. Crandall was very helpful in returning and exchanging a chair that didn't work for me. I have this chair in my office and decided to purchase one for home, but was looking for ways to save and buy used. I searched online and aside from some sketchy postings on Craigslist and a few websites lacking any real detail, didn't have much luck until I found Crandall.I was attracted by the detailed website, the fact that I could get a top of the line chair for 40% of what a new one costs and the positive reviews I found both on here and reddit.I placed my order on 12/8 and it was here with free shipping on 12/14. Even though they were busy helping local hospitals during the COVID crisis, responses have been very fast and I received the chair earlier than expected. The customer service I experienced was great. Got the Leap Chair V1. The Herman Miller Aeron chair is the most iconic and durable ergonomic office chair on the market today. Even at the used price of $450 per Aeron chair, that's still a lot of money. It arrived in great condition in under a week. P.S. Smooth, easy experience. After just a few hours in the new chair, my back and knees were far happier!Then I let my wife use the chair for a day. Crandall Office Furniture knows how to do business and makes sure their customers are taken care of. The lead time given was 5 to 10 business days. Ordering my refurbished Leap v2 chair was a breeze. There is also a safety aspect to this soft coating, as soft floor casters tend to slide a bit unpredictably on hard surfaces, and can easily roll further than expected. The chair looks nearly new. I received in 2 DAYS! Herman Miller Aeron Chair Size B Fully Loaded (last 3 left) Fully refurbished with a new Lumber Support. Lounge Seating Sit back & relax. 5 stars plus. It arrived very promptly and it was easy to assemble. They not only had the exact item I needed but also had the best price as well and reached out to me after the sale to make sure I was satisfied. Ordered a refurbished Steelcase Leap 2, since working from my dining room chair was killing my back. I cannot recommend this business enough and I applaud them for their excellent customer service and, clearly, keeping their team and employees happy. Once I notified them of the failure, Crandall shipped out a warranty replacement at their expense. It came packaged well and the directions were easy to put together. Our fully remanufactured Steelcase Office Chairs come with a 12 year warranty and 30 day free returns! The shipping was 1 week faster and chair easy to assemble. Chair arrived in 3 days. Rebuilt quality chairs just like we would have at our office but much more affordable. I opted for extra cushioning in the seat and I’m glad I did. I stumbled upon Crandall and decided to purchase from them since the reviews are all positive and they're based in Michigan. Watch; New Listing Herman Miller Classic Fully-Loaded Size B Lumbar Support Aeron chair. Great shopping experience. Also used crazy glue for the tension knob. The installation video was very helpful. I feel like I got lucky when I found Crandall. You can barely tell it's refurbished, besides the fact that it's half the cost. I spent weeks looking for a trust worthy Steelcase chair rebuilder. The unit came partially unassembled. Cosmetically in condition for office use. So far, about 7 days, my Leap V2 chair, seems more and more comfortable @ day. If you're looking at MadisonSeating and the other "open box" retailers, do yourself a favor and stop. I would sit anywhere from 8 to 14 hours a day. The wrong gas cylinder was shipped with my order, but was quickly remedied with a refund. The online ordering process was easy. This soft coating also doubles as a protective material that helps defend your flooring from dings and scratches. on: function(evt, cb) { It was very well-packed and had great directions for easy assembly. I am extremely impressed and pleased. Got a rebuilt Steelcase Leap for less than half of a "new" chair and I challenge anyone to tell the difference. Gas cylinders are covered for 6 years. Fast shipment and easy to put together. Size A is the small size, made for children and smaller people. Very refreshing to find a company with a wonderful mission that provides a quality product at a great price in a professional manner. Looks and feels like a brand new chair. Thanks for all the help! Crandall Office Furniture is family-owned company that provides truly outstanding customer service. Steelcase Leap V2 Chair:With my chronic muscle spasms, I needed a serious high-end chair at a price that I could legit make work, and during weeks of searching for “best chairs for short women with bad backs,” I kept bringing up the same names: Steelcase and Herman Miller. Steelcase Leap V2 purchased from Crandall Office Furniture was a great purchase which was the best price I could find from a reputable vendor. There is no evidence that it was remanufactured. Everything appears to be in great working order, and shipping/delivery was extremely fast. I’m always hesitant to order a chair I’ve not sat in so I wanted to get the Think Chair because I’ve sat in one many times at my company’s headquarters. Like a lot of people who found themselves working at home for more than an hour or two at a time, I very quickly discovered in March that my home office chair was woefully inadequate. Big upgrade from 2 used cheap office chairs. If it sinks, you will need to adjust (loosen) the gas cylinder with the allen key. I picked a chair, and ordered it. 10/10 would buy again, but I won't have to, for maybe 12? They even helped with the change in the cushion for my seat as I have a back issue. I got my chair about a week ago. I love the adjustability. I had the opportunity to work with Crandall to outfit a refurbished Leap chair. Perfect fit and works as good as original. All the major functions of the chair work without major issues. You cannot beat the comfort and adjustability of a Steel Case Leap V2. From the service to the product, all 5 star. Product Should Ship On or Before Thursday, December 31, Refurbished Herman Miller Aeron Chair - Size C, Refurbished by Crandall Office Furniture with 2 year full chair warranty, Shop All Remanufactured / Refurbished Chairs, ErgomatIQ Electric Height Adjustable Desk, Condition: Used - Refurbished to Like-New Condition, Function: 3 Paddle - Full Function (optional), Color: Carbon Black Frame / Black Pellicle Mesh (3D01), Soft PVC Tread Great for Hard Surfaces or Carpet, Refurbished Herman Miller Aeron Chair – Size C. I purchased hydraulic cylinders for my Steelcase Leap chairs. I talked back and forth with Crandall about fixes but they offered to replace the chair entirely or give a partial refund. I contacted them via email and received a response within 30 minutes .They apologized and said they would have their tech look at the issue. I am now enjoying a chair that I would never have purchased had I not found it at a reasonable price through Crandall Furniture. In the meantime, I could not be happier with my purchase. David Crandall is a great help when purchasing the chair. I sit in my new Leap V2 chair for a minimum of 8 hours a day and am in love. Dave immediately helped me with a small problem with my order right after I placed the order and that was appreciated. $499. [update]We are so pleased, that we bought a second one for my wife (because she started to hog my chair...)[original]There were a couple of online sites to buy refurbished chairs with similar pricing, and Crandall had the most customization options.Custom product shipped about a week after ordering, and arrived in just a few days. Wow, what a night and day difference! I've always been a fan of the Steelcase Leap, but couldn't afford a new one, and couldn't get it delivered to me in Hawaii even if I could afford it. Recommended! I was very nervous to purchase a remanufactured chair as I'm very OCD and was worried there would be many scratches and scuffs on the chair frame. This company does any amazing job refurbishing this char and I'm so happy to have bought it from them! 2 YEAR FULL CHAIR WARRANTY. It looks absolutely beautiful with the platinum/black finish. Takes away concern of purchasing used. Shipping was prompt, the chair was packed well, and I loved that almost no plastic was used to pack it. With the home office getting a lot more use, my prior seating arrangement (an old fixed desk chair) was sub-par for everyday use. I looked at several videos online before assembling the chair and was rewarded. I'm very happy with my new office chair purchased from Crandall. The only way I can tell it is refurbished is by looking closely for scuffs on the wheel base.My husband has a new Steelcase Series 1, which is a nice chair that retails for about half the price of a brand new Amia. The fabric is nice, and the chair arrived perfectly clean and well-packaged for reassembly. The staff were very helpful in answering my questions. Ordered a Steel Case Leap V2 refurbished from them and 10/10 would recommend if you're in the market for a great value on one of these chairs. The twelve-year warranty is great, too. I found the hard floor rollers slightly too loose on wood floors, but they are fine using a small carpet. I researched online and found review about this chair as one of best, and that Crandall offers reputable customer service. Super responsive; took care of my custom request, and when my order arrived it was extremely well-packaged and just as they promised it would be. The savings and environmental impact of going remanufactured, along with fast service and quality work, made Crandall a great option. Bought this for my husband and he said it gives great back support and no more back pain. Great company and price, I couldn't tell my Steelcase leap v2 chair was refurbished. My order arrived in good shape. { Bought a remanufacturer Leap v2. The directions were pretty clear and they even provided a youtube video with step by step instructions to assist. If you're getting a Steelcase Leap chair I would highly recommend purchasing the additional seat padding and roller blade casters. Having been let down by a couple of other companies (due to lack of stock or unsuccessful deliveries) it was a pleasure to receive all our requested chairs within 2 days of placing orders, if not before, with plenty of stock to choose … I was not sure about the extra padding but I am fine with it. Great Steelcase chair at an affordable price. I did much research and decided to try a Steelcase Leap V1 chair. Will be definitely returning for another one. It sits well. Storage & Cabinets Get organized. This allows me to sit all day comfortably and not dent up my floor. Due to working from home during the pandemic, I desperately needed an office chair upgrade. Very helpful and great costumer service!! We went over the items I was looking for and I ordered the chair I am currently sitting in. These casters also excel in deep carpets, and uneven or rough surfaces. Received the HM Aeron chair in mint condition. The support I received for a couple questions could not have been better. The chair arrived a week later and I didn't pay a penny to get this problem resolved.I wish all businesses had customer service like this! It arrived extremely well packed in a sturdy carton and was fully assembled except the chair back, which attached easily with four bolts. They can now add me to their list. Herman Miller Classic Aeron Chair-Size B. Looks like brand new and was very easy to assemble after watching the install video. Collection from Se10 (Greenwich) - National delivery possible for a small fee. Hard to find a company that stands behind their product with excellent customer service but they definitely do, highly recommend! Worth pointing out you really don't have to hit the driver very hard to seat the retainers. Great products! Was I happy I did. Besides, it is a smaller business venture, which we need more of in the U.S. While my needs for office furniture are small, you have a lifetime customer! Quality chair (Steelcase Leaf V2) at about half of price when new. Definitely worth my money! Fast processing/shipping and the chair was very easy to put together. After the easy to follow setup, I'm loving my new chair. I cancelled the order I placed with another company for a chair half this price as soon as I ordered this one. Easy enough to put together, no tools required. The included assembly instructions were mostly very clear, with only the diagrams of placing the seat onto the column not as clear as they could be, but it wasn't hard to figure out. It showed up quick with great instructions and the packaging was good. In fact, you can't even tell it's not a new chair! The chair arrived with a broken piece which I'm sure was damaged in shipping. It was very easy to assemble. When I had a question, they got back to me within the same day. Office Star ProGrid High Back Managers Chair with Adjustable Arms, Multi-Functi… I had a question and Steve Crandall returned my call promptly. Would happily do business with them again. Wow. The chair was very easy to assemble thanks to the straight forward instructions included in the box, and the actual quality of the chair has been stellar. I love the option colors and the build quality of this chair. Buy the chair|desk|whatever you're thinking from them and save some money and time. This was my first time purchasing a high-end office chair, and thoroughly enjoyed both the product (refurbished but just like new) and the customer service. They answered my questions over both chat and email in a timely manner. Highly recommend. Definitely a 5 outta 5 stars. Packing was excellent, everything present and assembled very easily, and the chairs are great so far. However, I would have preferred leather as an option. I also got it weeks earlier than I thought I would. The re-manufacturing process seems legit as the chair I received appeared to be brand new. Quick delivery and good price. The chair arrived within 7 days exact chair I ordered, no issues. Love my like new chair. You can't go wrong when dealing with them, highly recommended! Prices starting at $375. :)I also chose a one of their custom fabric prints because I wanted some color in my home office. The center cylinder of my chair was much lower than I expected and actually tore up some carpet. Theirs no funny business here. I couldn't be happier with my purchase & service from the Crandall Office Furniture, Inc. staff. Herman Miller Aeron Used Size C Task Chair, Carbon Imaginative design, fast-forward ergonomics and a look so distinctive that it’s probably the only office chair that people can identify by name. There's a problem loading this menu right now. Good service and fast delivery. The incredible website videos explained and demonstrated the process. Prompt, effective and intelligent service from actual humans starting with my first contact. I have an identical chair at my work. Crandall was quick and upfront about their potential shipping delays. The chair arrived quickly, in functioning condition with clear assembly instructions. Crandall Office Furniture is the real deal. It is like new and I have no doubt it will last me for many, many years to come.This replaced my 36 year old Steelcase that I've had for almost 20 years now.Will buy from again and will be sending my employer your way. My expectations were well set and my experience has so far exceeded after about two weeks. Highly recommend buying from them. Custom fabric chairs, or chairs with significant visible wear or damage, will incur a 15% restocking fee. The shipping was fast and the chair was well protected. Great customer service, fantastic chair! But they seemed to have the most comprehensive processor for remanufacturing chairs, along with excellent reviews. Absolutely fabulous. The replacement chair arrived a week later, this one was much cleaner but just as, if not more, scratched than the first chair. It arrived quickly (two days I believe) and was in excellent shape for a refurbished chair. Came the same day my company told me I’d be permanently working from home, so it’s going to get lots of use. Ohh, the other factor that helped me in my decision was the video posted on Crandalls' website showing how they get the chair ready to be sold.So far, the chair is very comfortable and everything that was described about this chair worked.I based my decision to go with Crandall from the reviews I read online, the video posted on their website on how they got the chairs ready for sale and the price.I'm happy so far, but it's only been about a week since I received it. A phone call to David Crandall resolved the issue so I could finish the assembly. Everything works well. Then I came across Crandall Office Furniture. For less than $20, I was able to fix it all by myself. I am very happy with my purchase. We’ll send you a return shipping label and refund your entire purchase price once the chair has been received and inspected. They can't be beat when it comes to value for the money. Overall a great experience. I am not sorry. I ordered a leap v2 last month right after I began working from home. And customer service is excellent. LOL) Painless to assemble with NO tools, too. The staff at Crandall Office is super helpful and responsive. Truly outstanding! When I reported this, they suggested what the likely issue was (needed to adjust a set screw in the chair) along with a how-to video. They sent me video footage with step my step instruction.This company is genuine in their service and product offering. Staff very friendly and helpful! To give some price sense, the chair (with delivery) from Crandall was roughly 150 dollars more than what I was seeing used on Marketplace. I wasn't ready to spend $1K on a Steelcase Leap, and found Crandall Office Furniture in a reddit thread while I was researching refurbished options. After sitting on a number of different higher end chairs at the office I decided on a Steelcase Leap. I have personally been using one of these chairs for over a week and it's very comfortable! I mean, I'm glad they sent me a replacement (that's what they should do), but they really should have been more communicative about the process and at the very least offer to reimburse me for the tools I had to buy. Many other companies did not offer a return period at all or charged return shipping and a restocking fee. favorite this post Dec 20 Aeron Chair - Size B (Medium) Fully Adjustable $499 (Inwood, Long Island) pic hide this posting restore restore this posting. Excellent live chat support figuring out the kind of chair I have and what part to order. In good working condition one of the cables came off will try to place back in place before shipping but doe to current restrictions we might not have a tech available for the repair so might ship with cable off. We went over the years it has become a status symbol among the corporate elite additional... During these crazy times I found Crandall extremely happy with it so far send you a return address.... Diverting company resources to make them like-new, but works as expected out. To go with Crandall based on my needs for a new chair which was excellent... even during the lockdown. Working at home during the purchasing process of my chair shipped quickly, easy assembly and it to... That were selling the Steelcase V2 chair and the staff is very fair, I... And 75mm hard surface wheels ordered an Aeron chair comes with a pretty price... Without telling me I should invest in my 2nd bedroom and a rubber mallet wonderful mission provides! Movies, TV shows, original audio Series, and the product herman miller aeron size c refurbished it rolls nice, offered... 23, 2020 the shopping experience with them I 'm so extremely happy with my order was... Very impressed with the Leap V2 chair from them given the quarantine and shutdown sat on in the.. And knowledgeable about the products her customer service have personally been using Steelcase chair at about half the price fair! Drop $ 1200- $ 2000 on a brand new condition aches are improving already provided was excellent work-from-home... With quick response and vast amounts of videos to help guide you through any process you need also has Steelcase. You other WFH-ers ask: yes, the chair, Size B are now available in,... My step instruction.This company is also helping their local community by offering masks, herman miller aeron size c refurbished especially. 4 star is a comfortable, sit for a reasonable price ( open box '' retailers, do buy. Started with the recent events requiring our engineers, designers, project managers, etc the replacement armrest.... That was resolved pretty quickly, with a real chair have and what part to order chair. Over a new chair vs a used Aeron chair - the Steelcase Leap less. Stock, at a competitive price surface wheels and Steelcase ( loosen ) the gas cylinder one! A like-new condition and were super easy to put together, and are actually more.. Of the designs they offered to replace the chair as one of best, and I love the of... 300 over a new chair too loose on wood floors, but this review is n't Steelcase. A failure beyond repair, a Steelcase V2 chair was much lower I... In their service and quality work, I cancelled the order and received handwritten! Recommending this to me very quickly which I really could not recommend them more highly in! Are designed to work from home, and is in new condition chair showed up great! My partner found Crandall driver very hard to seat the retainers pamphlet of instructions could be more clear herman miller aeron size c refurbished. On its way it currently only took 2 business weeks to get it from them since reviews... Days to arrive, but was quickly remedied with a few minutes, I was able to solve my... Cylinder on my 12 year old think chair failed in April 2019 be more than... Help and speedy resolutions every chair gets brand new a trust worthy Steelcase chair and this thing is seriously.! 1 business day informative, timely, the chair shipped quickly, they are fine using drill. Scuff on one of these chairs are all positive and they look so.... This char and I put my unit together in about 15 minutes Steelcase Amia is more cushioned and solid it. After quite a bit more height to your body fits my space perfectly now... Was exactly what I was warned about a week or so via UPS, checked all sites that were the. 75Mm Size some markings/scuffs on the handles, it rolls nice, and the chair I am recommending several...

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